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Although we will, of course, take your voice enquiries/orders, we are mainly setup to deal with online communications. Please use the voice phone number in urgent cases only. To check the status of your order best send an email with your order number to avoid waiting on the phone while we keep checking. E-mail Sales / Exchanges / Refunds: sales@zem.co.uk General enquiries/All other matters: webmaster@zem.co.uk Phone from UK 020 8568 0083 Alternative phone from UK 07863 101960 Phone from overseas + 44 20 8568 0083 Alternative Phone from overseas + 44 7863 101960 Business hours: Mon-Fri 9.00am-5pm UK time Postal address: 11 Odeon Parade 480 London Road Isleworth Middlesex TW7 4RL UK